Welcome back! We hope you feel rested after the (brief) holidays.
For those of you who had some hardship without the luxury of a cruise ship, we will explore a few avenues to ensure that your next trip will be smooth sailing.
If you were in an accident or your car broke down over the holidays, this issue might be the roadside assistance you’ve been waiting for. Take a look at our article on insurance claims and repairs of your motor vehicle, as well as the article regarding your basic right to health care in crisis situations like these.
On a lighter note, why not surprise your significant other with a mystery trip to a country that does not require a visa? Have a look at our article: “Planning a surprise getaway? Holiday destinations without the hassle of paperwork” and broaden your horizons.
JJR Inc. Team
INSURANCE COMPANY OR REPAIRER: WHO TO BLAME FOR YOUR HOLIDAY BLUES
– Alicea van der Ryst
We all know how frustrating it can be to sort out the logistics when your car breaks down or when you have been in an accident, especially when you are on your way to enjoy a supposedly blissful and carefree holiday.
Luckily, at last your expensive monthly premiums for car insurance will come in handy and with just one phone call to your Insurer everything will be sorted out for you and a towing truck and assessor are on their way.
However, on arriving at the Repairer’s workshop with the courtesy car from your Insurer on the last day of your holiday, you see the once metallic silver car now sports a dull grey bonnet. You cannot stay another day or leave your car with this incompetent Repairer. Your once helpful Insurer has gone cold on you and is not in the slightest way as helpful as two weeks before. What do you do now?
It is important to determine who has locus standi to take a Repairer to task for faulty repairs as well as who is liable to pay the Repairer.1
Although being in an accident over the holidays is not ideal, know your rights and remedies, and do not hesitate to call JJR Inc. should you be in doubt. We are here to help you every step of the way.
1 In Sandberg Transport BK t/a Sandberg v African Truck Accident Repairs the court emphasised that the only way to determine what the exact relationship is between the three parties (the Insured, the Insurer and the Repairer) and how to deal with such a situation, is a question of fact and consideration of the intention of the parties and the agreements between them.
ROAD ACCIDENTS AND OUR RIGHTS TO HEALTH CARE
– Tjaart de Beer